建議透過「遊走香港屋邨誌」的官方網店下單，以確保庫存準確及付款流程順暢。

We recommend placing your order through our official online store for accurate stock tracking and smoother payment processing.

如尚未安排出貨，可聯絡網店，我們會盡力協助處理。

If the order hasn’t been shipped, feel free to contact us — we’ll do our best to help.

現時提供以下方式：

運輸方面，會分為香港本地及海外（當中包括澳門、中國內地及台灣）兩種。
For shipping, there are two options: local (Hong Kong) and overseas (including Macau, Mainland China, and Taiwan).

香港 Hong Kong :

• 訂單總金額為$600或以下，會採用香港郵政本地平郵或順豐速遞，一般情況下都會以順豐速遞為主，視乎商品大小及預計運輸時間；
• 訂單總金額為$601或以上，會採用順豐速遞，屆時將會附上順豐訂單號碼以便買家追蹤。
• For orders of HK$600 or below, we will use Hongkong Post (local mail) or SF Express — in most cases, SF Express will be used, depending on the parcel size and expected delivery time.
• For orders totalling $601 or more, SF Express will be used, and an SF order number will be provided for tracking.

海外 Overseas :

• 不論訂單總金額為多少，均會採用香港郵政空郵。除非有特殊原因，一般情形下網店會盡力提供進蹤郵件號碼，方便客戶追蹤。
• Unless under special circumstances, we will do our best to provide a tracking number for your convenience.

除非另有標示，所有訂單將以郵寄方式處理。

Unless stated otherwise, all orders will be sent by mail.

由於人手有限，網店會盡力在以下時間內安排出貨：

• 若商品已有現貨，一般會在 5 至 7 個工作天內寄出，務求讓你盡快收到。
• 若商品暫時缺貨，則會視乎情況安排，目標是在 10 至 21 個工作天內寄出。
• 若商品屬於全預購制（例如明信片或屋邨卡牌套裝），出貨時間可能會更長。建議購買前參考商品頁的具體說明，再決定是否下單，敬請見諒。

As we are a small team, we’ll do our best to ship your order within the following timeframes:

• For items in stock, orders are usually shipped within 5 to 7 business days.
• For out-of-stock items, shipping will depend on availability, and we aim to ship within 10 to 21 business days.
• For items that are (such as some postcard sets or housing estate card sets), the wait time may be longer. Please refer to the product description for details before placing your order. Thank you for your patience and understanding.
  

• 一般信用卡或扣帳卡 Credit Card or Debit Card（Visa / Master / AE / 銀聯）
• Payme
• 轉數快 FPS
• Paypal
• Apple Pay
• Google Pay
• 銀行過數 Bank Transfers （中國銀行 Bank of China / 匯豐銀行 HSBC）
• 香港支付寶 AlipayHK
• 八達通 Octopus

請於付款後，提供截圖及訂單編號到Facebook /Instagram Inbox或WhatsApp至9855 8079給網店確認。

Yes, please send us a screenshot of your payment along with your order number, please provide it by either Facebook / Instagram Inbox, or Whatsapp (+85298558079) directly.

歡迎透過 Instagram、Facebook 或電郵（kanaiko.hk@gmail.com）聯絡。

We’d love to hear from you! Contact us via Instagram, Facebook, or email (kanaiko.hk@gmail.com).